WITHDRAWAL AND RETURN MODE
How to exercise the right of withdrawal?
If, for any reason, the Customer wishes to exercise the right of withdrawal, he can do so within 14 days of receiving the goods at the latest. The returned products must be returned intact (without signs of wear, abrasions, scratches, scratches, deformations, etc.), complete with all their elements and accessories, accompanied by the instructions/notes/manuals attached, the original packaging and packaging and the warranty certificate, where present, with original labels not removed.
At the latest within 14 days of receiving the goods or, in the case of multiple goods ordered by a single order and delivered separately, from the day on which you acquire physical possession of the last asset, the Customer can withdraw from his order by sending written notice to the
following address: "Mechanical Workshops Stucchi, Road for Maggiana 24 23826 Mandello del Lario (LC) ITALIA"
If you have complied with all the required conditions, the Seller, in accordance with art. 56 of the Consumer Code, will fully reimburse you the price of the purchased products, remaining at your expense only the costs of the return, i.e. those for the return to the Seller of the purchased products
This communication can be sent via:
- recommended a/r mail,
- from customer pec to seller's pec (firstname.lastname@example.org)
- by regular email, in this case the Seller will send you confirmation by e-mail that the withdrawal declaration has been received;
In the case of a valid exercise of the right of withdrawal, the Customer is required to return the goods received to "Mechanical Workshops Stucchi, Road for Maggiana 24 23826 Mandello del Lario (LC) ITALIA"
without undue delay and however within fourteen (14) days after the date on which he announced his decision to withdraw from the contract;
The deadline is considered to be met if you return the assets before the fourteen-day period expires.
The direct cost of returning the goods is borne by the customer.
For more details, see The General Terms of Sale