GENERAL TERMS OF SALE
(a) The terms and conditions below (the "Conditions
Generals of Sale") form an integral part of the contracts
concluded between the Seller and the Buyer for the supply of the products
Seller (the "Products").
(b) General Terms of Sale apply to all
transactions between the Seller and the Buyer without the
need for an express call to them or a specific one
agreement to do so at the conclusion of each individual transaction.
Any different condition or term is applied
only if confirmed in writing by the Seller.
(c) The Seller reserves the right to modify, integrate or vary
General Terms of Sale, attaching these changes to the
offers or any correspondence sent in writing
2. Quotes and Orders.
(a) Seller's offers are not to be considered binding, in
particular reference to quantities, prices and terms of
(b) Orders placed by the Buyer are not accepted
until confirmed in writing by the Seller.
In the event that the Seller does not confirm in writing
verbally negotiated order, the issuance of the invoice from
Seller or the execution of the order by the
Seller will be considered as confirmation.
(c) Orders and/or changes to orders made verbally or
must be confirmed in writing by the
Buyer. Otherwise, the Seller does not assume any
responsibility with regard to any errors or possible
3. Prices and Payment Terms.
(a) Product Prices do not include VAT, which must be
paid at the time of delivery or in accordance with the
specific provisions specified in the invoice.
(b) Taxes, taxes, shipping, insurance, installation,
end-user training, after-sales service are not included
prices if not quoted separately.
(c) In addition to the other remedies allowed by applicable law or
General Terms of Sale, the Seller reserves
the right to apply default interest on late payments to
from the date on which the right to pay has accrued,
calculated at the Central Bank's official benchmark rate
European increased by 7 (seven) points.
(d) If the Buyer does not make the payment on the terms
and in the manner indicated by the Seller or in case
the buyer's business is conducted not in accordance with the course
ordinary business, by which means, without any
limitation, the issuance of kidnappings or protests, or when
payments have been delayed or have been requested or promoted
competition procedures, the Seller has the right, in his own right
discretion, to suspend or cancel further deliveries and to cancel
declare any claim arising from the business relationship as
immediately due. In addition, the Seller may in such cases
advance payments or a escrow deposit.
(e) The Buyer has no right to make any
compensation, withholding or reduction except if the
question in this regard has been definitively and
4. Delivery Terms.
(a) Unless otherwise agreed in writing, any time
delivery is not binding on the Seller. Except for a different
agreement between the parties, the indicative delivery deadline is the one
specified in the order confirmation.
(b) The Seller reserves the right to make reasonable
(c) Any liability for delivery arising from force
or other unpredictable events not attributable to the Seller,
including, without limitation, strikes, lockdowns,
government, subsequent blocks of public administration
export or import, given their duration and
out of their scope, free the Seller from the obligation to comply
any agreed delivery deadline.
(d) The Seller is not obliged to accept returns of products, unless
was expressly agreed in writing. Any cost at
This is the responsibility of the Buyer.
5. Duty of Inspection and Acceptance of Products.
(a) At the time of taking over the Products, the Buyer
(i) check the quantities and packaging of the Products and record
any objection in the delivery note;
(ii) perform a Compliance Check of The Products
order confirmation and record any
discrepancies in the delivery note.
(b) In the case of a complaint of defects, the Buyer must comply with the
procedures and the following terms:
(i) communication must be made no more than [3 (three)
working days] starting with the takeover of the Products
Buyer. If the dispute is related to
a vice that, despite the initial inspection, remained hidden, the
dispute must be carried out as soon as possible by the end of the
working day when the vice was discovered and, in any case, not
later than [2 (two) weeks] from the takeover of the Products;
(ii) detailed communication must be forwarded in the form
Seller within the above terms. Any
communication made over the phone is not accepted;
(iii) The communication must clearly specify the type and
the amount of vices used;
(iv) The Buyer agrees to make the Products available
disputed for inspection; This inspection will be carried out
Seller or an expert appointed by the Seller.
(c) No disputes with regard to quantity, quality,
The type and packaging of the Products can be carried out
except that through the communication on purpose to the note of
delivery, in accordance with the above procedure.
(d) Any Product for which no product has been raised
dispute in accordance with the procedures and terms above
considered approved and accepted by the Buyer.
6. Warranty Terms.
(a) The Seller ensures that products are free of vices and
comply with the technical specifications declared by the Seller.
(b) The warranty applies only to products used in the environment
applications consistent with the specifications stated by the Seller; Every
misuse is to be considered prohibited.
(c) The warranty will not be valid if the inconvenience or anomaly
will be dependent on incorrect or inadequate applications
product, or if it does not comply with the product
Service. If parts of the product are modified or replaced
seller, lifts the builder from
Civil and criminal responsibilities, however, causing the
Warranty. The warranty does not cover normal wear-and-tear parts.